Frequently Asked Questions (FAQ)
Answering all your questions as an employer on how to employ a maid in Singapore.
At Silink Maid Agency, we put customer happiness first by hiring only the best maids and making sure they are well-trained. As part of our personalised service, we interview each maid to learn about your needs as an employer and find the best fit. We are committed to making sure that every maid hiring service we offer is of the highest quality and best value with the lowest maid hiring price in the market. Our prices are clear and the most competitive on the market.
We are a licenced and professional maid service agency in Singapore. The Ministry of Man Power has given us permission to work in the Maids Recruitment and Deployment business. Our credentials show that we follow all rules and regulations, which shows that we are committed to giving the best services in the business.
A Work Permit application for a maid can take anywhere from one week to four weeks to be processed. After that, the maid can come to work for the boss. This time frame depends on how well the application is filled out and may also change based on where the maid is from.
Employers in the Republic of Singapore have to pay a maids’ fee because that’s what the Ministry of Manpower (MOM) says they have to do. This monthly tax is a required payment to the government from every foreign domestic worker. It shows that Singapore is committed to a structured job system.
If you hire a foreign domestic worker with a legal work permit, you have to pay a levy of SGD 295.00 per month, or SGD 10 per day. Singaporean families with children under the age of 12 or people over the age of 65 can get a discounted rate of SGD 170.00 per month. As the collection agent, the CPF Board collects this Levy on behalf of the Ministry of Manpower (MOM), making sure that the rules are followed.
To hire a Foreign Domestic Worker (FDW) in Singapore, you must choose a source country from the list allowed by the Ministry of Manpower (MOM). Malaysia, the Philippines, Indonesia, Thailand, Myanmar, Sri Lanka, India, and Bangladesh are some of these countries. They make sure to follow the rules and standards set by the MOM.
If the standard 2-year contract is not renewed, you as the employer are responsible for getting your maid back to her home country. The Ministry of Manpower (MOM)’s Work Permit Department needs you to put up a security deposit (bond) of $5,000 for each maid. If you don’t send the maid home after her work permit has been revoked, you might lose the $5,000 security fee (bond).
Employers can choose to buy an insurance contract from ANDA or NTUC Income instead of putting down the $5,000 deposit, which is more expensive. This way of doing things is in line with the rules and could save money up front.
Employers in Singapore are required to buy maids personal accident insurance with a minimum of $10,000 in coverage. You can get this important coverage from a number of insurance companies, including:
Augaries Insurance, 116 Lavender Street, #02-05, Pek Chuan Building, Singapore 338730; phone: 6293 6232
ANDA Insurance Agencies Pte Ltd is located at 60 Eu Tong Sen Street, #01-13/14, Furama Hotel & Shopping Centre, Singapore 059804; their phone number is 6534-2288.
NTUC Income Insurance Cooperative Ltd. 75 Bras Basah Road, NTUC Income Centre, Singapore 189557; phone: 6336-3322
Employers can choose from these choices, which offer different coverage plans, based on their needs and preferences.
Yes, a maid must get a medical check at a certified medical centre within 14 days of arriving in Singapore. She can only work for the company if she passes this medical test and is found to be healthy enough to do so. Also, every six months, you have to get a medical checkup, including tests for VDRL, pregnancy, and HIV, to make sure you stay healthy and follow local rules.
As an employer, you have to pay for all of your maid’s medical costs, even if she has to go to the hospital. It’s a good idea to get insurance that covers your maid’s hospital bills. This can protect both you and your domestic worker financially and give you both peace of mind.
Depending on certain rules, you may be able to get tax relief if you meet any of the following:
You are a married woman who chose to be assessed separately.
Your husband does not live in Singapore, but you are married.
You are single and living with your child who is not married. You are separated, divorced, or a widow.
These specific situations can help you save money, and you should think about them as you plan your taxes generally.
If your maid is no longer working for you or has gone missing, you must cancel her work permit as soon as possible to stop the levy payment. You have one month after the cancellation to find her and bring her back home. If this rule isn’t followed, the $5,000 security deposit could be taken away.
According to the rules about hiring domestic workers, if your maid gets pregnant, you have to send her back home right away.
As of now, the Ministry of Manpower (MOM) in Singapore does not allow maids to work part-time. Employers must follow these rules, which say that domestic workers must be hired full-time.
Transfer maids are maids who are already in Singapore and don’t need to be brought from their home country. Most of the time, these “Transfer Maids” are leaving their current position and looking for a new one for a variety of reasons. This could be because the maid’s two-year contract ended or because the maid’s former employer stopped paying her. This choice can help people who need help around the house find someone faster.
In Singapore, the Ministry of Manpower (MOM) rules say that the person who hires a domestic worker must do the following:
Paying wages: Making sure that her pay is paid on time, as agreed in the job contract.
Providing Enough Food and Shelter: Making sure she has enough to eat and a good place to live so that she is healthy and comfortable.
Medical care: paying for all of her necessary medical costs, like hospital stays, to keep her healthy.
Safe Working Environment: Making sure that the place of work is safe, free of dangers, and that the right steps are taken to keep accidents from happening.
Respect: Treating her with the honour and respect she deserves as a person and as an employee.
Human care means respecting her rights and treating her like a person, which means following all laws and rules about work hours, rest days, and how she is treated overall.
These rules are in place to make sure that employers and maids work together in an open and honest way, which makes for a good place to work.
For a Local Employer:
- Identity Card: Required for the employer as well as members of his/her household.
- Proof of Income: Notice of Assessment or authorization to verify income with the Internal Revenue Authority. If applicable, this also includes the spouse’s income.
- If recently returned from extended absence: A letter from an officer of the company showing: i. Position in the company ii. Monthly income iii. Date employment commenced
- If Notice of Assessment is unavailable and no income tax was paid in the current or previous year:
- Income tax assessment if working abroad
- A statement from CPF showing contributions for the last 3 months, if applicable.
For an Expatriate Employer:
- Passport Copy: Required for the employer and family members.
- Employment and Dependent Pass: Required for family members living with the employer.
- One of the Following: Here it seems like the list might be cut off, so you would need to provide or refer to the specific documents required by your jurisdiction or agency, which may include proof of employment, residency, or other legal requirements.
These requirements ensure that the hiring process is in compliance with the regulations set by the Ministry of Manpower (MOM) and other relevant authorities. It’s advisable to consult with a licensed maid agency or the MOM to ensure that all required documents are provided.
If you need to terminate a maid’s services and repatriate her in Singapore, the Ministry of Manpower (MOM) requires the following set of documents in the specified order:
A Letter to MOM: This letter must detail the reasons for terminating the maid’s services and outline the plans for her repatriation.
A Ticket to the Maid’s Country of Origin: You must provide a confirmed ticket to facilitate her return to her home country.
Maid’s Passport Copy: A photocopy of the maid’s passport is required for identification and travel purposes.
Maid’s Work Permit Card: This must be included to show the legal basis for her employment and to officially terminate the work permit.
These requirements are in place to ensure a proper and lawful process for termination and repatriation, safeguarding the interests of both the employer and the domestic helper. Always consult with the MOM or a licensed maid agency to ensure full compliance with all regulations.
Prices range from 280 to 300 Singapore dollars. The salary goes up the more experience a maid/helper has.