Our services
Everything around hiring a helper, in one place
From finding the right person to the paperwork MOM requires, and whatever comes up during the contract.
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New helpers from overseas
Sourcing, interviews, documents, the air ticket and arrival in Singapore.
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Transfer helpers
Helpers already working in Singapore, who can usually start sooner.
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Work Permits
New applications, renewals and cancellations with MOM.
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Medical checkups
The check within 2 weeks of arrival and the six-monthly examination.
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Insurance
Medical and personal accident insurance, and the security bond MOM requires.
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Passport renewal
For Indonesian and Philippine passports.
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Boarding
A safe place for your helper to stay while you travel or between employers.
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Onsite training
Housekeeping, cooking, infant care and elder care.
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Repatriation
The ticket home, Work Permit cancellation and send-off.
What it costs
See what each package includes. Exact prices are shown in the Helpering app.
Types of helpers, explained
The words agencies use, in plain language
What does "transfer helper" mean?
A domestic helper who moves to a new employer while she is still in Singapore, with written consent from her current employer.
What does "ex-Singapore helper" mean?
An experienced helper who has worked in Singapore before and is now back in her home country.
What does "fresh helper" mean?
A helper who has not worked in Singapore before. She attends MOM's Settling-In Programme (SIP) after she arrives.
What does "direct hire" mean?
You found the helper yourself, without an agent, and need help to bring her into Singapore. She usually comes without a loan; we do the paperwork.
What should I know about transfer helpers?
- Generally lower cost
- Less training time
- We provide extra training where your home needs it
Her contract with another employer has ended or is ending early: the family may be relocating, or may feel she is not the right fit for them. Costs are usually lower because there is no air ticket to pay for, and she needs less training because she already understands simple English, Mandarin or dialects.
What should I know about Filipino helpers?
- A good fit for families with young children
- Stronger English
- Usually a higher salary
- Many ask for Sundays off to go to church
Most Filipino helpers follow instructions in English well, which makes childcare and daily communication easier. Most are Catholic, and some ask for Sundays off. Their salary is higher than that of helpers from Myanmar or Indonesia, and many families find the easier communication worth it.
What should I know about Indonesian helpers?
- Hardworking and willing to learn
- Easy to work with
- Basic English; many pick up simple Mandarin and dialects
- Fluent in Bahasa
Indonesian helpers speak Bahasa Indonesia, which is close to Malay, so they are popular with Malay-speaking elderly and with Malay families who share their culture and religious practices. Many also learn simple Mandarin or dialects quickly.
What should I know about Myanmar helpers?
- A strong work ethic
- A lower salary
- May need some guidance to get used to city life
Helpers from Myanmar are known for working hard, and their salary is lower than that of helpers from the Philippines or Indonesia, which matters for families on a budget. Some have not lived in a city before and need a little extra guidance at the start.