A transfer helper is a domestic helper who is already working in Singapore and is moving to a new employer, with her current employer’s consent. For many families she is the fastest way to get help. Here is an honest look at both sides.
Why families choose a transfer helper
You can usually meet her in person. She is in Singapore, so the interview can be face to face, not only on a screen.
She can start sooner. There are no overseas documents and no flight to wait for. Once MOM approves the transfer, she moves on the agreed date.
She knows how Singapore works. She has lived in a flat or a house here, used the appliances, and understands simple English, Mandarin or dialects. Training takes less time.
The cost is often lower. There is no air ticket to pay for, and the loan is usually smaller than for a helper coming from overseas.
What to check first
Why is she leaving? A finished contract, a family relocating, or a household that no longer needs help are ordinary reasons. Ask her directly, and ask us what we know.
How long did she stay with each employer? One long placement says more than several short ones. Short stays are not always her fault, so ask what happened.
Does she fit your home? Experience with a toddler is not experience with a bedridden parent. Match her past work to the work you need done.
Is her current employer cooperating? A transfer needs the current employer’s consent and an agreed date. We coordinate this for you.
Common myths
“Transfer helpers are the ones who were rejected.” Usually not. Many are completing a contract and simply prefer to keep working in Singapore.
“She will bring bad habits.” She brings habits from another household, good and bad. A clear first week, where you show her how your home runs, settles most of it.
How the transfer works
You choose her and fill in our order form. We prepare the agreement and apply to MOM. After approval, you buy the insurance and security bond before the transfer date, and on that date her new Work Permit is issued and she starts with you. We do not promise how long approval takes: that is MOM’s decision.
See what the transfer package includes, or ask us who is available now.