For press and editors
Silink at a glance
Facts about Silink, and text you are welcome to quote. Everything here is public information; please link to this page so readers can check it.
In one line
Silink is a licensed Singapore maid agency (MOM EA Licence 22C1012) that pairs its own free app, Helpering, with a team of people who make every recommendation.
In three sentences
Silink Maid Agency is a licensed employment agency in Bukit Timah, Singapore, serving families since 2018 (MOM EA Licence 22C1012). Families browse helper profiles with photos and video, and see the full cost breakdown, in Silink's free app, Helpering. AI supports the team, people make every recommendation, and the shop stays open for families who prefer to talk in person.
In one paragraph
Silink Maid Agency (思家女佣中介) is a licensed employment agency in Singapore, founded in 2018 and based at Bukit Timah Shopping Centre. It places domestic helpers from Myanmar, Indonesia and the Philippines, and transfer helpers already in Singapore, with Singapore households. Silink built Helpering, a free app where families browse helper profiles with photos and video from the team's own interviews, chat with the team, and see the full cost breakdown before they decide. For clients the whole process is paperless, from the order form to the signed agreement, so documents are easy to find later; helpers still receive a printed set of their own documents. The team uses AI to help draft, summarise and search, but people read each family's needs, decide whom to recommend, and send every message; AI does not speak to customers on Silink's behalf. The shop is open Monday to Saturday for families who prefer face-to-face conversations and paperwork in person.
The facts
- Legal name
- Silink Pte. Ltd.
- Trading as
- Silink Maid Agency · 思家女佣中介
- Licence
- MOM Employment Agency Licence 22C1012. You can check it in MOM's employment agency directory.
- UEN
- 201833784D
- Founded
- 2018
- Based at
- 170 Upper Bukit Timah Road, #B1-23, Bukit Timah Shopping Centre, Singapore 588179
- Shop hours
- Monday to Saturday, 10am to 6pm. Closed on Sunday.
- Online
- WhatsApp +65 8989 1686 and WeChat Silink01, any time, every day. Phone +65 9437 1690. contact@silinksg.com
- Languages
- English and Chinese
- What we do
- Placements of domestic helpers from Myanmar, Indonesia and the Philippines, and of transfer helpers already in Singapore; Work Permit applications and renewals; insurance, medical examinations and related services
- Our app
- Helpering (帮佣圈), free on iOS and Android: helper profiles with photos and video, filters by nationality, experience and skills, chat, and a cost breakdown before you decide. About 200 profiles at the time of writing.
- Scale
- 8+ years in Singapore · 2,000+ families served · 600+ services completed a year
- Paperless
- For clients, everything is electronic: the order form, the signed agreement, invoices and payment, kept in one place and easy to retrieve. Helpers also receive a printed set of their own documents, unless they prefer not to.
- Replacement support
- Up to 3 replacements within 6 months with no new agency fee, as set out in the service agreement.
- How we use AI
- AI helps our team draft, summarise and search. People make every recommendation and every decision, and AI does not talk to customers on our behalf. Details are in our technology notice.
For editors and writers
- We can help with how hiring a domestic helper works in Singapore, MOM's rules and costs, how an agency works, and how technology is changing it. Our guides cite MOM's pages for every rule.
- If you list agencies, please check your entry against the facts above. The most common mistakes are the shop hours (we are closed on Sunday, and online every day) and the phone numbers.
- Logos, shop photos and app screenshots are available on request.
Contact
contact@silinksg.com or WhatsApp +65 8989 1686. A real person replies, in English or Chinese.
General information as of October 2026.